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Shipping & Returns

Please be advised that due to Covid-19 both Australia Post and Transdirect couriers are experiencing delays due to limited flights and increased parcel volumes. The delivery times listed below may not be applicable while the pandemic restrictions are still imposed.

All pricing is shown in Australian dollars and as Graduation Bears and Gifts is not GST registered there are no additional charges on top of the prices shown except for freight costs.

As Australia Post charges larger boxes by cubic measurement and the website is only designed to charge by weight, all orders of 5 or more items are to be made by emailing Vicki at: Order 5 or More

Graduation Bears and Gifts uses Australia Post or Transdirect for all bulk purchases - whichever is the most economical option for your order. All small orders are sent by Australia Post.

If you choose ordinary Parcel Post please allow 3 to 6 working days for your delivery to arrive - more remote areas will take longer. If choosing Express Post please allow 2 to 3 days Monday to Friday. More remote areas outside of the Express Post Network will take longer but will still be faster than ordinary Parcel Post. Graduation Bears and Gifts will not be held responsible if Australia Post fails in its guaranteed Express Post delivery timeframe.

In the majority of cases Express Post orders are sent out on the same day but in times of peak business this may not always be possible. We will try our utmost to send all Express Post orders on the same day that they are ordered if the order is placed before 2.00pm AWST.

We take special care in packaging your purchase so that you will receive your order in perfect condition. We do not accept any responsibility for goods damaged in transit, nor do we refund if you have changed your mind - so please choose carefully.